Refund Policy

The Race Across Wisconsin is not able to offer refunds for any reason, as we offer all runners the opportunity to transfer their registration to another person or event or defer to next year. (This includes those who experience illness, injury or any other condition that may prevent them from participating in the event.)

Bib Exchanges (Participant to Participant)

On or before Friday, September 10 at 12pm (CT):

• $10 bib exchange fee paid by the original registrant.
• The original registrant may give their registration to a new registrant, pays the $10 fee, then the new registrant can register at a $0 fee. There are no refunds, and any money exchange is up to the parties involved.

• $25 bib exchange fee paid by original registrant.
• There are no bib exchanges at Packet Pick Up or on Race Day.

• Begin by logging into your RunSignUp account and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
• You can manage the registration for the Race by clicking “Manage Registration.”
• From the side bar, choose “Transfer to Another Runner.”
• Enter the new registrant’s First Name, Last Name and E-mail Address. Then click “Transfer as a Gift.”
• You will be asked to complete payment for the transfer fee to complete your portion of the transfer.
• MAKE SURE to let the new registrant know that they will receive an e-mail from RunSignUp inviting them to register. They will need to complete registration for the process to be completed.

Defer to Next Year

There will be no individual deferrals. To be eligible for a deferral, your whole team will have to defer.

On or before Friday, September 10 at 12pm (CT):

• Participants will not receive a refund but may defer to next year by paying a $15 fee per person.
• We do not offer refunds in lieu of deferrals.
• Deferrals may only be made for one year. A participant may not defer again the following year.

• Absolutely no deferrals within 2 weeks of Race Day.

• Begin by logging into your RunSignUp account and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
• You can manage the registration for the Race by clicking “Manage Registration.”
• From the side bar, choose “Defer Registration.” Follow instructions and complete.

Manage Registration, Giveaways (Shirt), & Custom Questions

On or before Friday, September 10 at 12pm (CT):

• Shirt sizes may be changed, dependent upon availability of shirt inventory.

• If a participant needs to change a shirt size, they must pick up the size originally ordered and may exchange post-race, dependent upon leftover inventory.

• Begin by logging into your RunSignUp account and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
• You can manage your registration for the Race by clicking “Manage Registration.”
• To update your shirt size: From the side bar, choose “Giveaway Management.” Follow instructions and update to your preferred shirt size.
• To update your questions (i.e., Team Pace): From the side bar, choose “Questions.” Follow instructions and update to your questions.
• To update your emergency contact & phone #s: From the side bar, choose “Questions.” Follow instructions and update your information.

Team Management

On or before Friday, September 10 at 12pm (CT):

• Sign into RunSignup: https://runsignup.com. Please note: Only Team Captain or Admin can update Team information on RunSignup.
• Access your “TEAM PAGE.” on Run Signup by selecting “RELAY TEAM.” On the side menu bar under the Peak to Brew Relay Run Signup Page.
• Select your Team Name from the list of “RELAY TEAMS.”
• From your “TEAM PAGE” you can manage the following: Add & remove team members/admin members, team information.

• Absolutely no team updates within 2 weeks of Race Day.